{"id":5330,"date":"2025-07-24T09:55:44","date_gmt":"2025-07-24T07:55:44","guid":{"rendered":"https:\/\/advansinternational.com\/?post_type=insights&p=5330"},"modified":"2026-04-17T13:17:32","modified_gmt":"2026-04-17T11:17:32","slug":"driving-best-standards-in-client-protection","status":"publish","type":"insights","link":"https:\/\/advansinternational.com\/en\/insights\/driving-best-standards-in-client-protection\/","title":{"rendered":"Driving best standards in client protection"},"content":{"rendered":"\n
\n
\n
\n
\n
\n
\n
<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n\n\n\n
\n
\n
\n
\n
\n
\n

This is a version of the original article published by CERISE + SPTF<\/span>.<\/span><\/span><\/a>\u00a0<\/span><\/p>\n

Advans<\/span> believes that financial inclusion can only deliver on its promise of empowerment for entrepreneurs and farmers if financial services are delivered ethically, transparently, and respectfully to all clients.<\/span> A<\/span>s an <\/span><\/span>international <\/span><\/span><\/strong>group of microfinance<\/span><\/strong>\u00a0working in <\/span>six<\/span> markets in <\/span><\/span>Africa<\/span><\/span>, <\/span>Advans<\/span> has the <\/span>ambition to ensure that all its subsidiaries are applying the highest standards in Client Protection<\/a><\/span> through aiming to get 100% of <\/span>its<\/span> network certified<\/span>.<\/span><\/span> This commitment strengthens its role among\u00a0supporting responsible growth and SME financing in Africa<\/strong>.<\/span><\/em><\/p>\n

Advans Tunisie and Advans Cote d\u2019Ivoire obtain gold and silver client protection certifications<\/h3>\n

At the beginning of 2025, Advans Tunisie and Advans Cote d\u2019Ivoire were the first two subsidiaries within our group of <\/span>MFIS in Africa<\/span><\/b> to receive client protection certification: <\/span>Advans Cote d\u2019Ivoire<\/span><\/a> received silver level certification while <\/span>Advans Tunisie<\/span><\/a> received gold level certification from leading rating agency <\/span>MFR<\/span><\/a>. These two institutions, which serve 280,000 clients and have a combined loan portfolio of over 200 million Euros, join the first institutions in Africa to be certified with the new client protection standards. This is a major step for both institutions, and for the group as a whole, as it continues to pursue its mission to deliver responsible and sustainable financial services to drive growth for African entrepreneurs and farmers.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n\n\n

\n
\n
\n
\n
\n
\n
\n
\n
\n \"\"\n <\/div>\n
\n
\u201c<\/div>\n
\n

This distinction reflects our determination to place client protection at the core of our strategy. It strengthens our ambition to foster financial inclusion and contribute to economic development in Tunisia.<\/span><\/span><\/p>\n

Meriem Zine<\/p>\n

Managing Director, Advans Tunisie<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n